In a recent interview with Siliconera, Nintendo of America’s President Reggie Fils-Aime dropped a few choice tidbits about the company’s approach towards fan feedback, especially regarding Operation Rainfall and Xenoblade. Basically, Fils-Aime admitted that they are always aware of what the fans are voicing out on the Internet, but it doesn’t affect the company’s decisions much.
“It doesn’t affect what we do,” says Fils-Aime. I wanted to bring Xenoblade here. The deal was, how much of a localization effort is it? How many units are we going to sell, are we going to make money? We were literally having this debate while Operation Rainfall was happening, and we were aware that there was interest for the game, but we had to make sure that it was a strong financial proposition. I’m paid to make sure that we’re driving the business forward—so we’re aware of what’s happening, but in the end we’ve got to do what’s best for the company. The thing we know [about petitions] is that 100,000 signatures doesn’t mean 100,000 sales.”